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Schedule an Appointment

Community Health Representatives

Rides, Deliveries, Home Visits & More

The Community Health Representatives (CHRs) and Motor Vehicle Operators (MVOs) are meeting you where you are and supporting your health.

Escorting You to Appointments

Our CHRs corrdinate with you to book rides to and from WCHS and other healthcare facilities in the surrounding region. Providing one of WCHS's two options for non-emergency medical transportation (NEMT) services.

When utilizing Purchased Referred Care to schedule appointment with healthcare facilites outside of the Winnebago Comprehensive Healthcare System - it is important to remember to schedule your ride from WCHS seperately. If any changes are made in your outside appointment, we encourage you to be a good relative and call to cancel or reschedule your ride with us. This communication is critical to allowing us to maximize our availablity. 

Appointment Location

 Call for Ride

 Be Ready for Pick Up

 Winnebago, Nebraska  24 hours in advance  20 minutes before appointment
 Walthill, Nebraska  24 hours in advance  30 minutes before appointment
 Macy, Nebraska  24 hours in advance  30 minutes before appointment
 Sioux City, Iowa (not on Shuttle)  48 hours in advance  1 hour before appointment
 Omaha, Nebraska  48 hours in advance  2 hours before appointment
 Lincoln, Nebraska  48 hours in advance  2 hours before appointment

 

Passenger Code of Conduct: The health and safety of our patients, relatives, and employees is our number one priority. The Passenger Code of Conduct is a summary of non-negotiable passenger expectations. As such, our employees reserve the right to refuse passage, call WCHS security or law enforcement as needed.

Read the Code of Conduct

Home Visit Services:

The Community Health Reps are here to support, advocate, connect, and empower you at every step on your health journey including:

  • delivering food and medication for the elderly, disabled, and homebound in our community
  • making home visits and wellness checks to ensure social and environmental needs are met.
  • escorting patients on their medical appointments to help support and advocate.
  • navigating, connecting, and recommending all WCHS resources. 
  • providing scheduled rides to and from medical appointments

A team focused on meeting relatives where they are to better equip and/or allow better access of services to result in more equitable healthcare. By better equipping our community member with convenient resources like this, we are ensuring our relatives are able to take advantage of the many preventive healthcare services available to them.

Schedule 24-48 Hours In Advance

The CHRs are committed to helping our relatives live healthier, more independent lives through culturally centered, compassionate care. Advanced planning allows us to maximize our resources. 

Other WCHS Services

Shuttle Services

The Shuttle is one of WCHS's two options for non-emergency medical transportation (NEMT) services. This shuttle makes two trips each day from Winnebago to Sioux City and back allowing our relatives in both locations increased accessibility to health appointments. Shuttle services must be booked 48 hours prior to appointments. 

Learn More

Emergency Medical Services

The Emergency Medical Services (EMS) team plays a crucial role in emergency care by providing rapid response and ambulatory transport services for patients in need. Whether it's responding to a call for help or transferring a patient to our Emergency Room in the ambulance, our EMS team ensures that patients receive care as quickly as possible.

Learn More

Public Health Nursing

Public Health Nursing focuses on improving the overall health and well-being of communities through education, prevention, and outreach. This team of nurses promotes health, prevents disease, and addresses health disparities by providing services such as screenings, immunizations, and health education. 

Learn More

Frequently Asked Questions

What services do CHRs provide?
Who is eligible for CHR services?
How do I schedule a ride with CHR?
Are CHR rides free?